Here are some samples of What our Clients have remarked about us!

"Over my 20+ years at my company and 30 plus in the industry, I have dealt with many different logistics companies and freight carriers. Problems were encountered with all of them as well. From communication, rates, website, charges being added or something else, there was always another one out there to give a shot. I gave HR Logistics a shot a few years ago when he and Charlie stopped by to introduce me to the company and have never looked back since. The best service I have ever had with a logistics company – hands down!!! Responsive, informative, knowledgeable, thorough, friendly & helpful are some of the things that I have come to expect and continue to receive from Mike. Even when the bearer of bad news due to a circumstance beyond his control with a carrier, he is completely transparent and upfront with exactly what happened and that he is on top of it. Online booking through the site is easy and simple to learn and use. They go to bat when there is an error on the charges after the fact and will make it right with the carrier and get the problem resolved in a timely manner. Tracking of the shipments is also very easy to do from the site or with a quick email to HR Logistics.

I am definitely thankful that Charlie brought Mike and HR Logistics to my company when he did. Shipping has definitely gotten easier since our relationship began."

 

Director of Operations / Valve Rep / Distributor  - October 2022

 

“I have used the services of HR Logistics for the past 8 years.  Partnering with them is the equivalent of having an entire Traffic Department under our roof.  The website is not only a great tool bit is also a big-time saver in our shop.  When exceptions arise or we have questions HR is there.  They are the most responsive and knowledgeable in the field that I have had the pleasure of working with.  HRL is a true partner and asset in getting our freight delivered on time at the right rate.”

GENERAL MANAGER / MAJOR TOOL DISTRIBUTOR

"My Life as a shipper has never been easier since I have started using HR Logistics.  The website is so easy to use and requires very little typing and I have my rates and carriers to choose from in seconds. The website generates a bill of lading for me and I have my shipment ready in a matter of minutes.  I can't speak highly enough of the customer service that is available, They literally let you know what's going on with your shipment, letting you know it's out for delivery and then when it has been delivered. And mostly what's important to me is if anything does go wrong I know they will be right there to address any situation that needs to be taken care of. The best logistics company I ever had the pleasure of doing business with."

TRAFFIC MANAGER / PRINTING COMPANY

“Our company has utilized many 3rd party logistics and direct carrier websites, and the Priority 1 TMS is by far the easiest to use and quickest of them all.  I love how little information needs to be entered to acquire a quote, and the details provided regarding each carrier’s liability and percentage of on-time shipments really assist in my decision making process.  The system generates the BOL within seconds, so there is no need to either wait for one to be emailed or to create my own.  I also like the ability to track shipments and generate various invoice information directly from the site.  Additionally, our representative Mike Campbell is very personable and always available if an issue arises or we need more detailed information regarding a shipment.  We have enjoyed both working with Mike and using the Priority 1 system, and we intend to maintain this relationship into the foreseeable future.” 

TRAFFIC MANAGER / MAJOR SPECIALTY FOOD SUPPLIER

“The web site, is so easy to use.  A few inputs and I can get a rate, then only a few additional pages of inputs and I can print the B/L.  I like the fact that it is one step to generate the B/L and schedule the pickup.   I also like the ease of use to track recent shipments.   Overall, the ease of use and number of steps to get rates and book shipments is one of the best I've used (either 3rd Party logistics or LTL carrier specific web sites).” 

OWNER / WIRE CLOTH/MESH DISTRIBUTOR

"Mike and his staff are incredibly helpful. They keep a close watch on our shipments, and make sure to alert us to any possible delays. Their service is straight-forward and easy to use with a friendly, personal touch. I highly recommend them."

DIRECTOR OF SUPPLY CHAIN / CHEMICAL MANUFACTURER